Student Services
Contact: student.services@gsmd.ac.uk
Student Services is available to all students, from the point of application, offering advice, guidance and support.
Students can access a valuable range of services to support all aspects of your health and wellbeing to enable you to flourish, both personally and professionally.
Student Support
In order to thrive on your chosen course of study and fulfil your creative potential, you will need the knowledge and resources to look after your health and wellbeing.
Student Services is proud to be able to offer a wide range of preventative and support services to empower students to develop healthy routines and practices and, where required, easily access early interventions.
Students can also access ongoing support for more long-term or complex support needs, including free and confidential assessments, advice and referrals regarding mental, emotional and physical health.
The Counselling service is a free and confidential service available to all students at the School. It is staffed by experienced and qualified counsellors and abides by the British Association for Counselling Code of Ethics.
Student Services provides confidential advice and support to students with disabilities, specific learning difficulties or any additional learning support need. The team is committed to a policy of equal opportunities for students. To ensure that all needs are catered for, individual consultation with Student Services is available and this is open to new students before they arrive at the School, as well as at any time during their training.
This support may include:
- assessment of learning preferences and support needs
- sign-posting to learning resources and assistive technology
- guidance on disability funding applications
- putting in place reasonable adjustments (i.e. related to teaching, learning and assessment or the physical environment)
- referral for diagnostic assessment related to Specific Learning Difficulties (such as Dyslexia, Dyspraxia and ADHD)
- liaison with teaching staff
- advising on accessibility
- connecting students with specialist tutors and mentors
- implementing a programme of on-going learning support within the School
Find out more on our Disability Support page.
Student Learning
The Student Learning service, part of Student Services, is here to help you build confidence, find study strategies that work, and develop independent learning skills. Whether through one-to-one guidance, workshops, group sessions, or useful resources, support is tailored to meet both individual needs and broader learning goals. The service strives to work closely with different departments, sharing specialist knowledge to create inclusive and accessible learning environments so everyone can do their best. This includes supporting teachers and staff with training and resources to help make courses and teaching more accessible and welcoming for all students.
The focus is on helping everyone succeed, especially those who are neurodivergent or have disabilities. By supporting teachers and staff with specialist resources and training, the service helps create a welcoming and accessible environment where everyone can do their best.
You can get involved with Student Learning through study skills sessions built into courses, personalised 1-2-1s with a learning specialist, or through the Learning Skills Hub, which offers extra help for all students, including those with neurodivergent profiles, disabilities, or mental health needs.
- Developing your study skills and learning strategies to enhance academic performance and promote ongoing growth.
- Learning how to think about your own learning, reflecting and fostering greater independence.
- Specialist coaching for neurodiversity, writing bootcamps, and body doubling sessions to support focus and productivity.
- Tips for managing your time, staying focused, and developing good study habits.
- Inclusive practices to support neurodivergent learners and create accessible learning spaces.
- Providing inclusive resources and training for staff to promote accessible teaching and student support.
- Collaborating with different departments to ensure inclusive and accessible approaches are embedded in teaching and student life.
Student Life
Student Services has a range of resources to help students who are looking for external accommodation. These include an External Accommodation Guide and an Accommodation Facebook group in which students can connect with potential flatmates and view adverts from private landlords.
Students can also access advice and support regarding and problems in external accommodation. Find out more about the School’s Halls of Residence.
Student Services offers a range of resources and interventions to support the international students in the transition to life at the School and in the UK. These include an International Student Buddy Scheme, and an International Students’ Orientation event to welcome new students and foster a sense of belonging.
Student Services offers financial wellbeing guidance, including advice regarding money management, and working during your studies.
We also offer limited financial assistance to those students facing unexpected financial hardship. Regulated funds, such as the Emergency Support Fund and the Emergency Loan Facility, are available. Applications to the funds must be supported by evidence of circumstances. Information regarding student eligibility and application process can be found on the School's Policy page.
Report + Support
Report + Support is a safe, confidential platform to facilitate the reporting of concerns, such as sexual misconduct, bullying or harassment, and accessing support services related to these issues.
The School provides a range of support for students and staff to access where they have experienced any form of abusive or inappropriate behaviour or misconduct by other students or staff, or from third parties outside of the School. You are encouraged to access support even if you choose not to submit a formal report, for anything that impacts your wellbeing - there is no issue or incident that we would consider insignificant or irrelevant.
The platform also provides information and links to external organisations that can provide specialist support outside from the School.
Through Report + Support you can also access the School’s policies and regulations in relation to misconduct and learn more about the work the School is undertaking to prevent harassment and sexual misconduct on campus.